Why every small business needs systems and processes

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Systems and processes are synonymous with big corporations and big businesses. and so no small business can have systems because at the stage they are at they do not have the capacity to have elaborate systems and processes to facilitate the desired results and drive sales. BIG SCAM!

If your business earns less than $250,000 per year in revenue, there’s a good chance that you’re still handling most of the operational tasks yourself. From invoicing to blog posts, Search Engine Optimization to following up with leads, without you, the business doesn’t do much business.

If this sounds like you, you’re probably pretty frustrated with how much responsibility you have and how many small tasks you have to deal with every day before you can get to the work of actually selling anything. Fortunately, there’s a solution: you need to create systems for your business.

systems are any repeatable processes in your business that can theoretically take place without your direct action. They can also be described as the way things are done. They are procedures that can be replicated. Systems and processes have a significant role in building any company, whether big or small. They serve as the essential building blocks that support business the growth of your business (and employee happiness too!)

An example might be an email autoresponder sequence that nurtures a relationship between you and the people who subscribe to your mailing list. It might be a system that triggers a question at the end of the day to ask what tasks have been completed. If there’s an online tool that can do it, or a person other than you can do it, a system will make sure it happens. And that can be a big relief


  • Systems and Processes will save you time, each time you need to do a job you will have a checklist handy to ensure you don’t miss anything important – it can happen to the best of us even when it’s a job we have done a hundred times before. Having a checklist will also keep everything consistent.
  • It will save you on a rainy day if you can’t do a specific task that is needed urgently. Imagine if you got sick and your partner had to step in, if they had a step by step guide, wouldn’t that relieve the pressure?

How to create systems

Starting out can be overwhelming because you are just trying to wrap your head around understanding the best way to move your business forward, but here is the best way you to start solving most of your business problems.

Step 1: Make a list of close to 10 tasks that you find tedious or hate doing. or typically you are terrible at.

Step 2: Estimate how much time it takes you to complete such tasks.

Step 3: Rank the tasks ( on a scale of 1 to 10 ) depending on how much time it takes to complete. with the most time getting the lowest score.

Step 4: The tasks that have the least scores are certainly the ones you need to create systems and processes for

Step 5: Find tools/labour that can complete the same tasks with a shorter time frame

There are numerous tools, that facilitate your systems and processes. In my next article, I will share and go into detail tools you can use to facilitate your systems and processes.